PRIVACY POLICY

I understand that your privacy is important to you and that you care about how your personal data is used and shared online. I respect and value the privacy of everyone who visits this website, https://www.florencewithmonica.com/ (“My Site”), and will only collect and use personal data in ways that are described here, and in a manner that is consistent with My obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of My Privacy Policy is deemed to occur upon your first use of My Site. If you do not accept and agree with this Privacy Policy, you must stop using My Site immediately.

  1. Definitions and Interpretation 

In this Policy, the following terms shall have the following meanings:

  1. Information About Me 

2.1 My Site is owned and operated by Monica Juanita Ruiz Ojeda, freelancer in Italy under Vat Id: 05499850484. C.F: RZJMCJ67T55Z132L

2.2 I can be contacted by email at info@florencewithmonica.com, or by telephone on +39 3407531632, or by post at Monica Juanita Ruiz Ojeda, Via Panicale, 10. 50123 Florence, Italy.

  1. What Does This Policy Cover? 

This Privacy Policy applies only to your use of My Site. My Site may contain links to other websites. Please note that I have no control over how your data is collected, stored, or used by other websites and I advise you to check the privacy policies of any such websites before providing any data to them.

  1. Your Rights 

4.1 As a data subject, you have the following rights under the GDPR, which this Policy and My use of personal data have been designed to uphold:

4.1.1 The right to be informed about My collection and use of personal data; 4.1.2 The right of access to the personal data I hold about you (see section 11);

4.1.3 The right to rectification if any personal data I hold about you is inaccurate or incomplete (please contact Me using the details in section 13);

4.1.4 The right to be forgotten – i.e. the right to ask Me to delete any personal data I hold about you (I only hold your personal data for a limited time, as explained in section 6 but if you would like Me to delete it sooner, please Contact Me using the details in section 13);

4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

4.1.7 The right to object to Me using your personal data for particular purposes; and 4.1.8 Rights with respect to automated decision-making and profiling.

4.2 If you have any cause for complaint about My use of your personal data, please Contact Me using the details provided in section 13 and I will do My best to solve the problem for you. If I am unable to help, you also have the right to lodge a complaint with Italy’s supervisory authority.

  1. What Data Do I Collect? 

Depending upon your use of My Site, I may collect some or all of the following personal and non-personal data – please also see section 12 on My use of Cookies and similar technologies.

5.1 first name and last name

5.2 email address

5.3 telephone

5.4 IP address

5.5 a list of URLs starting with a referring site, your activity on My Site, and the site you exit to;

  1. How Do I Use Your Data? 

6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. I will comply with My obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.

6.2 My use of your personal data will always have a lawful basis, either because it is necessary for My performance of a contract with you, because you have consented to My use of your personal data (e.g. by subscribing to emails), or because it is in My legitimate interests. Specifically, I may use your data for the following purposes:

6.2.1 Providing and managing your access to My Site;

6.2.2 Personalising and tailoring your experience on My Site;

6.2.3 Supplying My services to you (please note that I require your personal data in order to enter into a contract with you);

6.2.4 Personalising and tailoring My services for you;

6.2.5 Replying to emails from you;

6.2.6 Market research;

6.2.7 Analysing your use of My Site and gathering feedback to enable Me to continually improve My Site and your user experience;

6.3 With your permission and/or where permitted by law, I may also use your data for marketing purposes which may include contacting you by email and/or telephone and/or text message and/or post with information, news, and offers on My services. I will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that I fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

6.4 You have the right to withdraw your consent to Me using your personal data at any time, and to request that I delete it.

6.5 I keep your personal data indefinitely or until you have requested that I remove it from my databases.

  1. How and Where Do I Store Your Data? 

7.1 I only keep your personal data for as long as I need to in order to use it as described above in section 6, and/or for as long as I have your permission to keep it.

7.2 Your data will only be stored in Italy.

7.3 Data security is very important to Me, and to protect your data I have taken suitable measures to safeguard and secure data collected through My Site.

  1. Do I Share Your Data? 

8.1 Subject to section 8.2, I will not share any of your data with any third parties for any purposes.

8.2 In certain circumstances, I may be legally required to share certain data held by Me, which may include your personal data, for example, where I am involved in legal proceedings, where I am complying with legal obligations, a court order, or a governmental authority.

8.3 I may compile statistics about the use of My Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised

and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you.

  1. How Can You Control Your Data? 

When you submit personal data via My Site, such as filling in a form, you may be given options to restrict My use of your data. In particular, I aim to give you strong controls on My use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Me which you may do by unsubscribing using the links provided in My emails).

  1. Your Right to Withhold Information 

10.1 You may access certain areas of My site without providing any data at all. However, to use all features and functions available on this site you may be required to submit or allow for the collection of certain data.

10.2 You may restrict my use of Cookies. For more information, see section 12.

11. How Can You Access Your Data? 

You have the right to ask for a copy of any of your personal data held by Me (where such data is held). Under the GDPR, no fee is payable and I will provide any and all information in response to your request free of charge. Please Contact me for more details at info@florencewithmonica.com or using the contact details below in section 13.

  1. My Use of Cookies 

12.1 My Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Me and are used only by Me. I use Cookies to facilitate and improve your experience of My Site and to provide and improve My services. I have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

12.2 By using My Site you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than me. Third-party Cookies are used on My Site for analytics and remarketing. For more details, please refer to section 6, above, and to section 12.6 below. These Cookies are not integral to the functioning of My Site and your use and experience of My Site will not be impaired by refusing consent to them.

12.3 All Cookies used by and on My Site are used in accordance with current Cookie Law.

12.4 My Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling me to better understand how My Site is used. This, in turn, enables Me to improve My Site and the services provided through it. You do not have to allow Me to use these Cookies, however whilst My use of them does not pose any risk to your privacy or your safe use of My Site, it does enable Me to continually improve My Site, making it a better and more useful experience for you.

12.5 The analytics service(s) used by My Site use(s) Cookies to gather the required information.

12.6 You can choose to delete Cookies on your computer or device at any time, however, you may lose any information that enables you to access My Site more quickly and efficiently.

12.7 It is recommended that you keep your Internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

  1. Contacting Me 

If you have any questions about My Site or this Privacy Policy, please contact me by email at info@florencewithmonica.com. Please ensure that your query is clear, particularly if it is a request for information about the data I hold about you (as under section 11, above).

  1. Changes to my Privacy Policy 

I may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on My Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of My Site following the alterations. I recommend that you check this page regularly to keep up-to-date.